CUSTOMER SERVICE REPRESENTATIVE

CSRs are essential to building strong customer relationships and are often the face of the company, ensuring customers feel valued and supported.

Roles and Responsibilities:

Handling Inquiries: Address customer questions about products, services, and policies via phone or email. 

Problem Resolution: Assist customers in resolving complaints or issues by providing information, troubleshooting problems, and offering solutions.

Order Processing: Process orders, returns, and exchanges, ensuring accuracy and efficiency to maintain customer satisfaction.

Record Keeping: Maintain records of customer interactions, transactions, and feedback to improve service quality and ensure continuity.

Follow-up Communication: Engage in follow-up to ensure customer issues are fully resolved and to enhance the overall experience.

 

Please send in your resume and credentials to: fcl@rsrush.com

First Name *

Last Name *

Email *

Phone *

Current City you reside in? *

Upload License * (.pdf,.doc,.docx.jpg,.jpeg )

Upload CVOR * (.pdf,.doc,.docx.jpg,.jpeg )

Upload Abstract * (.pdf,.doc,.docx.jpg,.jpeg )

How long have you been driving a tractor-trailer? Less than 1 year 3-5 years Over 5 years

Are you over 25 years of age? Yes No

Are you legally allowed to work in Canada? Yes No

Do you have experience in hauling containers? Yes No

Do you have experience in hauling A or B trains? Yes No

Any accidents in the past 3 years? Yes No

If yes, did this involve any fatalities or injuries? Yes No

Submit